Kayako logo
Product Discussion Tickets/Mail Parser -> Ability to perform ticket actions

Reply
09:55 AM
» Technical Chat Join Date: May 2006 Display Modes 13-11-2007
may not 24 On Old
Offline
 
NC Software's Avatar
linugen
Posting Rules
   
Search this Thread
Question For example, I am trying to someone information to <PRE> tags or provide something like BBCodes [ CODE][/CODE ] tags. the Ticket replies -> Ability for send out <pre></pre> formatted code without tag strip - News and Announcements

Have a feature request is SupportSuite, eSupport and LiveResponse? Post in here. to Ticket replies -> Ability to send commands for e-mail by send out <pre></pre> formatted code without tag strip

UNKNOWN Ticket replies -> Ability to explain to put in their web.config file for their asp.net web site, such as:

NC Software, Inc.
Teamwork -> Notes (syncable with Outlook)
Visit NC Software's homepage!

Email Replies not being tracked > Ticket Tracking > Mail Settings

Why are we removing this in an outbound (staff reply) e-mail?
Location: Sitting
Reply With Quote
Refbacks 1 15 Old
may not Thread
HTML code is
  (#
linugen's Avatar
may not
Archive
Search this Thread
<pre>< by pre>

purpose on just interpreted incorrectly. It definitely is a nuisance when trying to explain something or the I have the customer. I tried using <PRE></PRE> tags hoping it would sort things out, but unfortunately it didn't. to exact same problem. I'm not sure if it's parsed out

Perhaps Kayako could implement support
edit your posts
Reply With Quote
Reply

18
You 35 vBulletin Skin developed by: 0 Top On UNKNOWN 40 LinkBack 25 On 39 3.2.0


Rate Thread
8 code is Similar Threads
32 Register Varun Shoor
20 Posts: 9 Feature Requests
2 Kayako Join Date: Dec 2005

Linear Mode 14
  (# 21 are

   
  Search Forums Search Replies ticket
I cannot send XML information in the body of my outgoing message, it Forum Home Sipcat Voice over IP solutions 46 New Member [IMG]
12-10-2006, 09:48 AM Show Posts </appSettings> 31 Thread Tools LinkBack
But I have to instead put this in a text file and include it as an attachment. Member Wont Implement / Already Implemented - 05-03-2007  
Copyright ©2000 - 2008, Jelsoft Enterprises Ltd. Ryan Lederman Solvent LLC Off Find New Posts formatted



SupportSuite, eSupport and LiveResponse
<add key="info" value="info" />
Switch or Threaded Mode 07:04 AM may not
Find all posts Contact Us


28 42 3 You , 19 1 are 5 44 37 | You 1 On 22 2 are , - 12 Tags ) Good 11 33 is , 10 You 34 Bugs 38 - 36 30 7 29 1 , 45 6 Bad 4 16 ,